Testimonials

Our 40+ years in the business, our proven marketing strategies and our trusted name within the RE/MAX brand has made for some impressive success over the years. See what our clients are saying..

C/O Vancouver Sun

Real estate agents often take a bad rap. As a lawyer, I know how that feels. However, there’s one real estate agent that needs to be outfitted with a superhero cape. Her name is Dorothy Walter of Prudential Sussex Realty in West Vancouver and yesterday she became an honorary member of our family.

Dorothy was scheduled to show our home in an Open House from 2:00 to 4:00 pm yesterday afternoon. At 1:00 pm, Dorothy received a tear-choked phone call from me indicating that we needed to cancel the Open House due to a medical emergency. My six-month-old baby, Matthew, had taken a bad fall onto his head and the paramedics were coming to take us to the hospital. The ambulance arrived in less than five minutes. Dorothy arrived in less than ten.

As the paramedics were fitting baby Matthew into a back brace, Dorothy poked her head into the ambulance. She said that she’d cancelled the Open House and was staying to take care of my four year old son, so that my husband could accompany the baby and I to the hospital. My husband and I have no relatives in B.C., so we gratefully accepted her offer. Two and a half hours later, we were discharged from the ER with an “all clear” and returned to the house to relieve Dorothy of her childminding duties.

Dorothy’s generous act of kindness at the height of the spring house sales season (when she certainly had pressing engagements elsewhere) would be reason enough to outfit her with that superhero cape. However, later that night she also sold our house. I’m proud to call Dorothy our real estate agent, and now, an honorary member of our family. Thank you so much, Dorothy!

C. Carter

Having worked with Dorothy Walter for several years now, my family and I have been treated to the highest level of professionalism and excellence that any real estate team could offer. After viewing a number of properties and considering many different options, Dorothy has worked tirelessly while maintaining a great amount of patience as we’ve narrowed our focus. Demonstrative of Dorothy’s talents, she and her team were able to generate so much interest in my property that we received three offers in one day, and ultimately sold for well over our asking price! Not only was it a quick, profitable sale, but Dorothy made every step of it easy. With the market being as tricky to navigate as it is, having an expert who can assist is crucial. Dorothy is that expert. She clearly enjoys and has a passion for her work, which translates into this sort of outstanding result. With this high quality representation, Dorothy has helped to significantly reduce the anxiety which comes with both selling and purchasing a home. Choices are made easier with an expert guiding the process, ultimately helping find what becomes the perfect home. Exceeding expectations is what Dorothy and her team are about, and anybody who has the chance to work with them will most certainly come to the same conclusion. Since meeting Dorothy we’ve not once considered anybody else to represent us in both the sale and purchase of our homes. It is also without hesitation that I recommend Dorothy and the team  to my friends and colleagues, knowing they, too, will be in excellent hands. Thank you so much, Dorothy – what a pleasure it is working with you!

A. Gelskey

To prospective clients of Nicola Campbell,

You will do yourself a great disservice if you choose to go with another realtor.

Yes, she is drop dead gorgeous, and, at times, this may lead potential clients to falsely stereotype her. It will be their loss if she is viewed in such terms.

She sold me an apartment that was perfect, but I could not get a mortgage until I sold my present apartment. With her help, I was able to get the owners to rent the apartment to me and extend the close date until my place sold.

My apartment was put on the market in the absolute worst conditions Vancouver had seen in years (October 2012). Unfortunately, it was high end, and therefore not really being sought after.

We weathered the lookielou’s, then the low-ball offers.

She was continuously confirming the price against the market, always on top of new sales and listings, and attended all realtor showings in the area.

Nicola knew the strengths and weaknesses of my apartment, and the strengths and weaknesses of the listed apartments in the surrounding area.

After a showing, she always followed up with the realtor and communicated their responses to me.

Not only is Nicola professional throughout every step of the sale, she also has heart AND is a good listener when things become frustrating. This is a wonderful combination during such stressful times.

I could not have been represented by a better agent. I’m so thankful I was.

Please visit her website, and the list of awards she has been presented with will serve to confirm my letter.

Sincerely,

J. McConnell

Nicola Campbell combines a natural flair for marketing with a perfectionist’s desire to really understand and excel at her profession. She has a keen eye for detail and is a fierce but respectful negotiator. Nicola specializes in real estate in Downtown and Vancouver Westside/Eastside and has an encyclopedic memory for the minutes and construction details of almost every major building in the city. She is passionate about her craft and her unmatched level of energy and enthusiasm keep the real estate buyer motivated especially during times when the search for a property can become disheartening.

L. Pederzani

Rhonda Roe did everything she promised she would…and then some! Her thorough and informative market assessment allowed us to price our home appropriately. She marketed and sold our West Van home in 10 days and got full asking price. We were anticipating a long drawn out process and Rhonda went above and beyond by making our sale completion and move an easy transition. She listened to our needs and kept us informed throughout the whole process. We would not hesitate to recommend her to anyone considering a move.

J. & T. DeLong

At all times I have Rhonda Roe to be enthusiastic, hard-working and dedicated to any task she take son. She demonstrates careful attention to details and maintains a high level of focus on ensuring success for her clients. Rhonda has consistently demonstrated integrity and professionalism when dealing with customers and colleagues. I would highly recommend Rhonda

D. Eckford

Matt Ayres is by far the best real estate agent I have worked with.  He took the time to really understand our wants and needs for a new home, and was tireless in finding options.  I really appreciated his honesty and clear communication throughout the process.  It was great to be guided through the challenging Vancouver market by a professional who was consistently looking out for our interests, and never pressured a sale.  We recommend him without reservation to our friends – and would never think of working with anyone else if we decided to change homes in the future.

B. Weeks

Looking for home can be a stressful experience: working with Matt Ayres made it a much more accessible and enjoyable experience. From beginning to end, it had been seamless. We found in Matt a hard working partner and a friend, someone we could trust and really had our back in the whole process.

He is down to earth, approachable and real – which is exactly what we needed when buying in the Vancouver market. We met Matt at one of his Open Houses during our first week looking to get into the market. Matt distinguished himself from every other broker we met that day; he was helping a couple that was moving out of the unit by carrying the couch down before the open house!

You can count on Matt for his honesty and his straight talk. He understands what his client’s want, what is non-negotiable for them and won’t make you visit properties that won’t value your time. He was always available at a moment’s notice, quick to run numbers and was very strategic is his assessments of properties.

He is the guy that is going to go above and beyond; doing pre-visit, reading all relevant and tedious material, and finally calling .S. on properties that don’t make sense, – the guys knows his business.

It is without hesitation that we would recommend Matt Ayres to anyone that is looking to buy in the Vancouver housing market. You won’t regret your experience.

M. Lapointe & P. DeSerres

Vancouver REALTORS®

We offer 40+ years of micro-market knowledge and strategic insight that will ensure our clients are able to make an informed real estate investment decision in Greater Vancouver. With so much spectacular diversity in Vancouver, it is imperative that our clients are paired up with one of our local specialists in North Vancouver, West Vancouver, Downtown, Vancouver Westside or Eastside. The market expertise and knowledge that we provide comes from an intimate knowledge of and passion for the neighbourhoods in which we serve.